⚖️ Responsible Betting

fbajei Responsible Gaming — Stay Safe, Enjoy the Game

fbajei is committed to providing a safe environment for sports and casino entertainment — for players aged 21+ only.

Our Commitment

fbajei believes that online betting and casino gaming should be an enjoyable form of entertainment — not a source of stress or financial harm. That is why we have placed the principle of responsible gaming at the heart of our platform.

We want to ensure the well-being of every player. The core message of responsible gaming is simple — never view betting as a way to earn money; instead, treat it as part of a set entertainment budget. Set your own limits, and stick to them.

fbajei's responsible gaming policy has been developed with Bangladeshi players in mind. Our platform offers a range of protective tools that will help you keep your gaming habits under control.

21+ For players aged 21 and above only

Please Remember

  • Betting is entertainment, not a way to earn money.
  • Only bet an amount of money you can afford to lose.
  • There is no guarantee of winning — every outcome is completely impartial.
  • Never play when you are under stress or the influence of substances.
  • Increasing your bets to recover losses is a dangerous habit.
  • Opening an account for anyone under 21 is strictly prohibited.

Our Protection Tools

The following protective features are available on every fbajei account. These are the most effective ways to keep your gaming habits under control.

Set a Deposit Limit

You can set a maximum daily, weekly, or monthly deposit limit. Once set, this limit takes effect immediately. Lowering the limit applies at once; a set waiting period applies when increasing it.

Time Limits and Session Control

Set up automatic logout from your account after a specified period of time. This tool is very effective for avoiding long sessions.

Time-Out Feature

Take a voluntary break for anywhere from 24 hours to 30 days. Your account cannot be accessed during the break. This gives you the chance to clear your head and make decisions again with a fresh perspective.

Self-Exclusion

If you feel your gaming habits are getting out of control, choose self-exclusion. Options are available for various durations, from 3 months to permanent. No promotional contact will be made during the self-exclusion period either.

Gaming History Review

View your complete betting and deposit history at any time. Keeping track of your own spending and time is the most important part of responsible gaming.

24/7 Support and Advice

Our 24-hour live chat support is available for any questions related to responsible gaming. Talk to our team in Bengali — you will receive help without any judgement.

Signs of Problematic Gaming

Problematic gambling habits do not always appear suddenly — they develop gradually. If you notice any of the following signs in yourself, seek help promptly:

  • Spending more money than your set budget
  • Placing more bets to recover losses
  • Hiding your gambling from family or friends
  • Being unable to stop gambling or repeatedly failing to do so
  • Neglecting work, family, or relationships because of gambling
  • Taking on debt to fund gambling
  • Feeling irritable or anxious when unable to play
  • Losing sleep or concentration due to thoughts about gambling

Tips for Healthy Gaming

Responsible gaming does not mean stopping entirely — it means playing consciously, in moderation, and with enjoyment.

  • Set a fixed budget before you start playing
  • Set a time limit and stick to it
  • Take regular breaks and spend time on other activities
  • Play just for fun without expecting to win
  • Avoid playing when you are angry, sad, or under pressure
  • Every game result is completely independent — there are no "streaks"
  • Talk openly with family and friends
  • Use our tools or seek support whenever you need to

How to Use the Protection Tools

  • 1
    Log in to your account

    Access your personal account on the fbajei website. All protection tools can be found in the "Responsible Gaming" section of your account profile.

  • 2
    Review your current situation

    Go to the Gaming History section to view your total spending and time over the past week or month. Make decisions based on this information.

  • 3
    Set a deposit limit

    Set a maximum daily or weekly deposit limit in line with your monthly budget. Choose a realistic limit keeping in mind the minimum deposit of ৳500.

  • 4
    Turn on the session timer

    Set a time limit for each gaming session. After the set time, a notification will appear and, optionally, an automatic logout will occur.

  • 5
    Choose a time-out or self-exclusion if needed

    If you are concerned about your gaming habits, select the Time-Out or Self-Exclusion option. This is not a sign of weakness — it is proof of a conscious decision.

  • 6
    Contact us for support

    For any questions or issues, chat with us in Bengali via our 24/7 live chat or send an email to [email protected].

Protection for Minors

fbajei strictly upholds a 21+ age policy. Age is verified at the time of registration. If you use a shared family device, please lock your account with a password to prevent minors from gaining access.

Direct Support

Contact us for any responsible gaming related request:
[email protected]
Or get support in Bengali via our 24/7 live chat.

fbajei's Pledge

We follow a number of core principles to ensure responsible gaming.

Secure Platform

Your data and money are protected with SSL encryption and a secure payment gateway.

Fair Play

All games run on verified Random Number Generator (RNG) technology — completely impartial results.

Transparent Rules

The terms and conditions of all bonuses and promotions are clearly stated — no hidden conditions.

Support in Bengali

Our support team is always ready to provide service in Bengali 24 hours a day.

Responsible Gaming Common Questions

Only people aged 21 or older may open an account at fbajei. Age verification is mandatory at the time of registration. Opening an account for anyone under 21 is strictly prohibited, and any violation of this rule will result in the permanent closure of the account.

Self-exclusion is a voluntary decision through which you can completely block access to your own account for a set period of time. You can choose from 3 months, 6 months, 1 year, or permanently. During the self-exclusion period, no promotional emails or messages will be sent to you. To activate self-exclusion, contact us via live chat or email.

Yes, a decision to lower a deposit limit takes effect immediately. However, a protective waiting period applies when increasing a limit — this protects you from making decisions in the heat of the moment. To change your limit, go to account settings or speak with the support team.

Time-Out is a short break (24 hours to 30 days) that is ideal for a brief pause. The account is automatically reactivated once the period ends. Self-exclusion is longer-term (3 months to permanent) and is for more serious situations. Self-exclusion cannot be cancelled before the period ends.

Yes. If you are concerned about a family member's gambling habits, contact our support team directly. We will offer advice in confidence and help you take the necessary steps.

No. Betting and casino games are entirely for entertainment purposes. The outcome of every game is random (RNG-based) and no strategy or method guarantees profit in the long run. Only bet money that, if lost, will not affect your daily life.

Play with enjoyment, play with responsibility

Enjoy a safe and entertaining gaming experience at fbajei — our protection tools are always by your side.

Need Help? We Are Here

Our team is always ready to assist with any responsible gaming concerns. Feel free to reach out with any questions, requests, or worries.

Live Chat
24/7 support in Bengali